Gregorys Coffee is looking for a dedicated Store Lead to join our team at our upcoming new location.

Gregorys Coffee is a family run company that puts people first. Joining our team means joining a community of baristas whose aim is to provide an amazing guest experience for anyone who walks through our doors. If you are interested in being part of a company that is focused on making everyday special for our guests and our team, Gregorys is the company for you.

Learn more about Gregorys Coffee at

• https://www.gregoryscoffee.com/

The Store Leader plays a crucial role in closely managing the day-to-day operations of a single Gregorys location. This individual will be responsible for ensuring our standards of quality, service, and cleanliness are upheld every single day. The Store Leader will be the first line of defense in managing financial performance, HR concerns, and operational issues that arise in their assigned store. Most importantly, a Store Leader will be a beacon of our culture. They will always be working to coach and develop all levels of their teams to achieve great results and career growth.

What are the perks?

Our team members enjoy free coffee/tea beverages as well as our freshly baked items while working. Additionally, team members receive a 50% discount on coffee bags, grab-and-go items, hot food items, and merch. Other perks include:

• Commuter Benefits
• Weekly Pay Day
• Sick Pay, Family Leave, and PTO
• Location Flexibility (NYC, NJ, DC, CT, Long Island)
• Holiday Pay
• Internal Promotion Opportunities
• Medical, Dental, Vision Insurance

What we are looking for:

• Ensure new hires/transfers are onboarded properly to the store and thoroughly acclimated in operational, service, and knowledge functions
• Ensure teams are upholding our high standards by conducting evaluations and thorough observations
• Work alongside and develop all levels of the team and have a firm understanding of specific coaching and development opportunities
• Provide continuing education to every member of your team, driving superior coffee, food, and service knowledge
• Ensure quality standards are met by checking for taste, FIFO rotation, and visual appeal
• Ensure stores are kept immaculately clean, organized, and well merchandised at all times
• Work side by side with your team to lead by example in giving 5-star service
• Proactively manage customer concerns/issues and coach teams on how to do the same so it doesn’t become a complaint and instead becomes a praised review
• Ensure you and your team are compliant with employee labor laws
• Proactively manage employee issues by having regular one on one conversations with every employee on your team
• Closely manage your store’s controllable profit areas: sales, labor, and COGS
• Manage weekly payroll reconciliation ensuring hours and tip distribution are 100% accurate
• Manage cash handling responsibilities including cash drawer counts, safe reconciliation, and bank deposits

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This is a hands-on role and a Store Leader is expected to work alongside their teams to drive revenue, efficiency, and profitability. Setting and leading by example is what will drive your success.
• There is no set schedule for this role. A Store Leader is expected to use their best judgment to actively be in their store based on the needs of the business and the development of their people. This includes active oversight on early mornings, nights, weekends, and holidays.
• Regular communication with your assigned DL or Multi-Unit is expected to keep him/her aware of the state of your business and proactive solutions you are providing.
• Actively embody the 5 Core Values and live them out each and everyday with your teams.
• Attend company events and proactively encourage team members to attend as well.

At Gregorys Coffee we not only celebrate diversity, we thrive on it, and are committed to creating an inclusive environment for all employees. As such, we are an Equal Opportunity Employer.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Experience:

• Customer service: 2 years (Preferred)

Ability to Commute:

• Lawrenceville, NJ (Required)

Ability to Relocate:

• Lawrenceville, NJ: Relocate before starting work (Required)

Work Location: In person